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INTERNATIONAL SCHOOL OF NEGOTIATION

WHAT we do

Developing the skills to negotiate professionally

ISN provides solid training to acquire the knowledge, methodology and techniques necessary for professional negotiation, with a special emphasis on Human & Life Abilities. We can offer all this thanks to our seasoned teachers and coaches, who share their professional and personal experiences in the field relating to interpersonal relationships, effective communication and dispute resolution.
ISN will introduce you to a training model and practical method that will enable you

  • to improve your interpersonal relationships and conscious communication skills, i.e. your personal negotiation abilities;
  • to learn to manage negotiation processes effectively and efficiently, both with corporate structure and clients and at all levels of complexity;
  • to absorb the knowledge necessary to manage and transform conflicts into opportunities for change;
  • to use professional negotiation skills to generate profits while preserving resources.
Vital energy of conflictPositive energyMental energyDeveloping the skills to negotiate professionally
ISN - Interdisciplinary training to negotiate professionally

2021©-ISN Process
GETTING TO THE NEGOTIATION TABLE
Communication skills allow us to sit at the negotiation table and reopen discussion when connections are interrupted.
Negotiation skills help us resolve problems and find options to provide added value to the process.

AT THE NEGOTIATION TABLE
From WHAT to HOW: Using a specific methodology in any professional context.

UNDERSTANDING AND MANAGING WHAT I FEEL
AND WHAT THE OTHERS FEEL AT THE NEGOTIATION TABLE
(How does it affect us?)

The more self-aware we are, the better able we will be to connect with others and acknowledge their personalities and feelings.

HOW TO GET WHAT I WANT TO GET
The abilities of listening actively, being respectful and creating empathy and rapport constitute the true Art of Negotiation.

INTERDISCIPLINARY TRAINING TO NEGOTIATE PROFESSIONALLY

Preparation for the
negotiation procedure.
Basic skills

Preparation for the negotiation procedure – 2021©-ISN Model
Practicing the skills to develop your own Human and Life Abilities.

  • Introduction to the Modello ISN© and to negotiation methodology.
    Definitions, benefits, skills.
    The first step: Learning the 7 basic skills.
  • Change: from awareness and competence to taking action.
    Practicing conscious communication to facilitate relationships in negotiation procedures.
    The importance of a flexible mindset.
  • Entering into contact with others.
    Building cooperative relationships that generate benefit.
    The role of character structures.
  • The importance of communication and its different styles in the negotiation process.
    The 9 stages of the communication process.
  • How power dynamics affect negotiation.
    New forms of leadership.
  • Cognitive, emotional and behavioral obstacles to communication and rapport.
    Bias and heuristics: recognizing and learning about them so you can neutralize them.
    Recognizing and dealing with gender, cultural and religious differences.
  • Conflict: the loop of connection with another person.
    Moving from conflict to cooperation.
    How to approach, manage and transform conflict in a relationship through conscious, efficacious communication
  • The power of time.
    Acknowledging and respecting the art of timing in the negotiation process.

INTERDISCIPLINARY TRAINING TO NEGOTIATE PROFESSIONALLY

Preparation for different
negotiation procedures.
Advanced skills

Nourishing negotiation in
long-term relationships.

  • From father to son: negotiation in the intergenerational transfer
  • Family enterprises: negotiation as a problem-solving tool in the conflict transformation paradigm.
  • Negotiation in business crisis management. Il 2021©-ISN Business and Legal Negotiator Advisor.
  • Negotiation in action. Honing your negotiation skills to achieve your commercial goals.
  • Family businesses increasingly managed by women.
    Women in leadership: promoting women’s natural talents to consolidate and develop businesses.
  • The etiquette that makes a difference when developing international businesses.
  • The “negotiation table” in the global market.

How to get a yes in business: transforming conflict and crisis into long-lasting relationships.

Jack Cambria International Negotiator (USA Hostage Negotiator) »

An innovative seminary created to provide the preparation necessary to tackle complex negotiations based on a profound knowledge of negotiation processes and not just on intuition, personal or professional experience.

  • How to prepare for and conduct a negotiation
  • Styles and tactics to use and mistakes to avoid during a negotiation
  • How to generate options and be creative in a negotiation
  • The six principles of persuasion
  • The ethics of persuasion
  • Decision-making: how people make decisions

Basic and Advanced Hostage Negotiation
for Law Enforcement and the Military

Hostage Negotiation Course
for Law Enforcement and the Military

EXPERT
ADVICE

Besides in-class training, the International School of Negotiation also provides ONE-TO-ONE and ONE-TO-MANY consultations. Personal meetings with our clients allow us to examine specific requests and professional needs together so we can offer solutions through negotiation consultation, Coaching and Counseling.
Goal: help our clients to acquire positive, long-term performance skills.

Coaching
https://www.coachfederation.it
“The International Coach Federation (ICF) defines coaching as partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential. Every client is seen as a creative and resourceful person. Coaching promotes active experimentation to discover new perspectives and personal opportunities and enhances thinking and decision-making. It improves clients’ interpersonal effectiveness and greater self-confidence in applying themselves to their chosen roles in life and at work.”

Counseling
https://www.assocounseling.it
On April 2, 2011, the general shareholders of AssoCounseling – the most important counseling association in Italy, in compliance with Italian Law 4/2013 – held a meeting where a unanimous vote, which all members must respect, was held making the following definition official:
“Professional counseling is an activity whose goal is to improve our clients’ quality of life, reinforcing their strong points and self-determination. Counseling offers a space for listening and reflecting, where it is possible to explore the difficulties inherent in evolving, in transitions and crises, and to strengthen a client’s ability to choose or change. It is a form of intervention which uses various methodologies borrowed from diverse theoretic orientations. It is addressed to individuals, families, groups and institutions. Counseling can be provided in various contexts, whether in the private, social, educational, healthcare or corporate sphere.”